Lesson of Life
Today there’s a call to our office, fr a cust regarding the revised tariff rate...
The cust was really discontented and full of anger…
So were the 2 colleagues talking to her through the phone,
The situation was really unpleasant and it was really in a deadlock.
Despite all these, suddenly, i thought fondly of the past times, the old acquaintances…
Ya, I remembered those days in Pgd, which have made me tougher and stronger.
I understood my colleagues’ frustration,
I experienced much b4,
I’ve trained for that (not to cry nor 'emotionally' affected) =P
Please remain calm,
Just trying to be on her shoes,
If she still insisted, just let her be…
No point bicker endlessly,
After all, maybe she’s not interested in listening to our explanation,
She just wanted us to listen to her frustration,
So, just be sincere.
Have never felt regret being in Pgd, even though I’ve indirectly sacrificed the other aspect.
Well, wong kai lan, be tough k.
Smile…. =)
No laa...who am i?? kuli only.. ><